The SmartHeart Gold Series is designed to provide a balanced diet with a limited protein source, making it an excellent choice for dogs with food sensitivities. Using salmon meal as the primary protein and rice as the main carbohydrate, this formula minimizes the risk of allergic reactions and digestive issues, supporting overall health.
Complete and Balanced Nutrition
Enriched with wholesome ingredients like flaxseed, fish oil, natural antioxidants, vitamins, and minerals, this formula ensures that your dog receives all essential nutrients for a healthy, happy life from the inside out.
Specialized Benefits
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Mobility and Brain Support: Optimal levels of Omega-3 fatty acids and DHA from salmon and fish oil improve mobility and cognitive function, aiding joint health and mental sharpness.
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Minimized Food Sensitivity: A limited protein source helps reduce skin discomfort and inflammation in sensitive dogs, promoting healthier skin and coat.
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Quality Protein for Muscle Development: Salmon meal provides high-quality protein essential for strong muscle growth and maintenance.
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Energy Booster for Active Puppies: The formula meets the high energy needs of growing puppies, ensuring they have the stamina for their active lifestyle.
With its thoughtfully crafted ingredients, the SmartHeart Gold Series is an ideal choice for dogs needing tailored nutrition, helping them thrive throughout all life stages.
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
