The Ruffwear Hukama Throw Toy is a dynamic, interactive toy designed to engage and entertain dogs. With its erratic bounce and roll, it mimics the unpredictable movement of small critters, making it a fun and challenging toy for dogs to chase. The hollow design can hold treats, and it even whistles when thrown, adding an extra layer of excitement for your pet. Made from eco-friendly natural latex rubber, the Hukama is as sustainable as it is fun.
Benefits
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Interactive Fun: The erratic bounce and roll keep dogs engaged and active.
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Treat Dispensing: The internal chamber holds kibble or small training treats for added motivation.
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Whistles in Flight: Produces a sound when thrown, capturing your dog’s attention even further.
Key Features
- Internal chamber to hold kibble or small treats.
- Whistles when thrown, creating added excitement.
- Made from sustainable natural latex rubber.
- Designed for large-mouthed dogs.
Size
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Suitable for Large-Mouthed Dogs: Ideal for medium to large breeds.
Tips
- Use as a treat or training tool to reward good behavior.
- Regularly clean the toy to keep it hygienic and in top condition.
- Supervise playtime to ensure the toy is used safely.
🐾 Return & Refund Policy – Roms N Raks
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
