Overview: Plush Puppy’s Professional Grooming Combs are expertly designed tools tailored for groomers seeking both functionality and comfort. Created by internationally recognized show dog groomers, these combs provide an ergonomic experience for effective grooming.
Benefits:
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Comfort and Ergonomics: The oval-shaped aluminum spine fits comfortably in the hand, reducing fatigue during extended grooming sessions.
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Versatile Use: Suitable for both fine and coarse grooming, allowing for delicate work around sensitive areas and full-body combing.
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Promotes Healthy Coat: Stimulates hair follicles and encourages healthy skin while effectively removing tangles, loose hair, and dirt.
Key Features:
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Lightweight Design: Excellent balance and lightweight construction enhance comfort and usability.
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Hardened Stainless Steel Pins: Durable pins that glide smoothly through even the thickest coats without bending.
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Round Tips: Designed to detangle easily without causing injury to the dog's skin, ensuring a gentle grooming experience.
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Anodic Oxide Finish: Reduces drag and static, promoting a smoother grooming process.
Size: Ideal length for easy handling and effective grooming across various coat types.
Tips from Roms N Raks: For best results, start with the coarse pins for full-body grooming and transition to fine pins for more delicate areas. Regularly combing will help maintain coat health and shine while also providing a soothing massage for your dog.
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
