Whether you want a fresh-from-the-groomer feeling for your pet or you are a professional groomer, our professional ear cleaner is the perfect addition to your pet supplies. This soothing ear wash for dogs and cats contains D-Panthenol and mint and chamomile essential oils. With this ear cleaner's natural ingredients, you can be confident that you are using high-quality ingredients on your pet. No more harsh chemicals that overpower and dry out your pet’s skin. Made specifically with pH balance in mind, our pet ear-cleaning solution will leave your pet’s ears free from wax and odor. Those clean ears will have you hugging your pet even more!
This formula is fast drying, gentle, and non-oily. It can be used on pets of all breeds, coat types, and sizes. Our soothing pet ear cleaner for cats and dogs will be a great addition to your grooming supplies, and you will be jealous that you can't buy the same product for humans.
Hydra Professional offers professional products for dogs, puppies, cats, and kittens. Hydra uses salon-grade materials and ingredients that are sourced and created with the same standards of safety found in human-grade skin and hair care products. Our products are salt-free, so they won’t cause dryness in the skin or coat. Hydra Professional offers products for specialized services and coat enhancement, including restructuring keratin treatments, deep-conditioning hair masks, color enhancement, ear cleaning, and more.
🐾 RETURN & REFUND POLICY – ROMS N RAKS
We value your trust and want to provide you with the best shopping experience. Since shampoos,Conditioner & Spray's fall under personal care and hygiene products, our return policy for these items is different from other products.
1. No Returns for Opened/Used Products
Once a shampoo bottle is delivered, it cannot be returned or refunded if it has been opened or used, due to hygiene and safety reasons.
2. Eligible Return Cases
You may request a return or replacement only in the following cases:
Damaged Product– If the shampoo bottle is received in a leaked, broken, or damaged condition.
Missing Items – If any item from your shampoo order is missing.
Incorrect Item Delivered – If you receive a shampoo that is different from what you ordered.
3. Return Request Process
* Notify us within 24 hours of delivery through email/WhatsApp/customer support.
* Share photos/videos of the damaged, missing, or incorrect product(s).
* Our support team will review the request and confirm eligibility.
4. Resolution
* If approved, you will need to return the product in its original packaging
* Once we receive and verify the returned product, we will process your refund to the original payment method within 3–5 business days.
* In case of missing or incorrect items, a replacement will be shipped at no additional cost.
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
