earthbath® formulated this fragrance free, hypoallergenic shampoo especially for our finest furred feline friend who may have sensitive skin, allergies, or live in a multi-cat household (fragrance free makes for peace). This ultra-mild shampoo is pH-balanced to be exceptionally gentle for even the most sensitive of cats (and we know that's saying a lot). Gentle conditioners and organic aloe vera soften the coat, re-moisturize skin, and add manageability, brilliance, and shine. Safe for all animals over 6 weeks old. Will not wash off topical flea applications.
- HYPO-ALLERGENIC FOR SENSITIVE SKIN: This mild, hypo-allergenic shampoo is especially created with your pet's sensitive skin in mind. Puppies & kittens, older pets, certain breeds and allergy prone animals often benefit from this gentle formulation.
- FRAGRANCE FREE: Formulated to not irritate or trigger allergies, following the wise advice of veterinarians who understand the needs of our pets, and is specifically created with a pH value of 7.0 to suit your dog’s sensitive skin.
- NATURAL & ORGANIC INGREDIENTS: Blended with only the finest ingredients, like renewable plant-derived cleansers & coconut-based cleansers, organic aloe vera, vitamin A, B, D, E.
- CRUELTY FREE SINCE 1995: earthbath is committed to producing cruelty-free pet care products, so you can feel good about using them on your furry friend. Our products are always non-toxic, paraben, alcohol, sulfate, phthalate, phosphate, dye, & soap free.
- MADE IN THE USA: Manufactured in the USA with highest quality and safety standards.
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RETURN & REFUND POLICY
We value your trust and want to provide you with the best shopping experience. Since shampoos,Conditioner & Spray's fall under personal care and hygiene products, our return policy for these items is different from other products.
1. No Returns for Opened/Used Products
Once a shampoo bottle is delivered, it cannot be returned or refunded if it has been opened or used, due to hygiene and safety reasons.
2. Eligible Return Cases
You may request a return or replacement only in the following cases:
Damaged Product– If the shampoo bottle is received in a leaked, broken, or damaged condition.
Missing Items – If any item from your shampoo order is missing.
Incorrect Item Delivered – If you receive a shampoo that is different from what you ordered.
3. Return Request Process
* Notify us within 24 hours of delivery through email/WhatsApp/customer support.
* Share photos/videos of the damaged, missing, or incorrect product(s).
* Our support team will review the request and confirm eligibility.
4. Resolution
* If approved, you will need to return the product in its original packaging
* Once we receive and verify the returned product, we will process your refund to the original payment method within 3–5 business days.
* In case of missing or incorrect items, a replacement will be shipped at no additional cost.