Bio groom Silk Crème Rinse Conditioner is recommended by top breeders and professional groomers worldwide, specially developed as a new natural concept in crème rinse conditioning with chamomile flowers. Gives your pet’s coat a soft and silky finish. It is formulated to deeply condition the pet’s hair. Moisturizes the coat removes tangles and makes the coat manageable. Absolutely suits any coat and colour type. Chamomile is naturally available in nature when it comes to skin and hair care. It is one of the best herbal components to treat irritated skin, it has a soothing effect on the skin. With its toning and hydrating properties, chamomile promotes healthy skin growth, promotes regeneration of damaged skin cells, and reduces inflammation. In addition, it soothes and hydrates dry skin. Therefore, the coat becomes silky and clean.
- Show off an unforgettable shiny and smooth coat with Silk
- Moisturizes, removes tangles, rinses clean leaving coats easy to manage
- Silk is designed for use on all coat colors, including white
- It is anti-static, pH balanced, biodegradable, and fresh smelling
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RETURN & REFUND POLICY
We value your trust and want to provide you with the best shopping experience. Since shampoos,Conditioner & Spray's fall under personal care and hygiene products, our return policy for these items is different from other products.
1. No Returns for Opened/Used Products
Once a shampoo bottle is delivered, it cannot be returned or refunded if it has been opened or used, due to hygiene and safety reasons.
2. Eligible Return Cases
You may request a return or replacement only in the following cases:
Damaged Product– If the shampoo bottle is received in a leaked, broken, or damaged condition.
Missing Items – If any item from your shampoo order is missing.
Incorrect Item Delivered – If you receive a shampoo that is different from what you ordered.
3. Return Request Process
* Notify us within 24 hours of delivery through email/WhatsApp/customer support.
* Share photos/videos of the damaged, missing, or incorrect product(s).
* Our support team will review the request and confirm eligibility.
4. Resolution
* If approved, you will need to return the product in its original packaging
* Once we receive and verify the returned product, we will process your refund to the original payment method within 3–5 business days.
* In case of missing or incorrect items, a replacement will be shipped at no additional cost.
