Trixie Cat Scratching Mat

Trixie scratching mat with plush border. Rear side covered with EVA. Comes with toy on a string. Ideal for wall mount or lying. Protects areas the cat would use to mark with scratches. Natural fibers of sisal are ideal, helping your cat to shed dead layers of the nail and preventing ingrown claws. Particularly with house cats that love to scratch, we offer a scratching option in every room. Trixie scratching boards are small simple solutions if there is no room for larger scratching furniture.

Cat Scratcher Features:

• Hanging scratching board
• Rear side covered with EVA
• Comes with toy on a string
• Ideal for wall mount or lying
• Help to shed dead layers of nail
  
  
  

• 🐾 Return & Refund Policy – Roms N Raks

  1. Return Eligibility
  Returns are accepted within 3 days from the date of delivery.

  To be eligible for a return, the product must be:

  Unused, unopened, and in its original packaging.

  In the same condition as received.

  Accompanied by the original receipt or proof of purchase.

  2. Non-Returnable Items
  For hygiene and safety reasons, the following items cannot be returned or exchanged:

  Opened or partially used pet food, treats, or supplements.

  Grooming items, such as brushes, shampoos, and trimmers, once opened.

  Customized or personalized products.

  Clearance or sale items.

  3. Return Process
   Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
  2. Pack the product securely, include your original invoice/order number .

  Product details

  Reason for return (with photos if applicable)

  Once your request is reviewed and approved, we will provide you with return shipping details.

  The product must be shipped back to us within 3-4 working days after approval.

  4. Refunds
  Once we receive and inspect the returned item, we will notify you of the refund status.

  Approved refunds will be processed within 3–7 business days.

  Refunds will be issued to your original payment method or as store credit, depending on your preference.

  5. Damaged or Incorrect Items
  If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
  We will arrange a replacement or full refund at no additional cost.

  6. Cancellations
  Orders can be cancelled before shipment only.

  Once the product has been dispatched, the order cannot be cancelled.

  7. Contact Us

  If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
  📧 Email: hello@romsnraks.com

  📞 Phone/WhatsApp: +91-77369-07773 
  🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)