Story Tails Pet Safe Kennel Wash

Storytails Perfumed Multipurpose Cleaning Lotion is an eco-friendly, water-based cleaner suitable for all surfaces. Free from acids and harmful chemicals, this multipurpose lotion is easy to use, gentle on the skin, and effective against viruses. It offers a long-lasting fragrance, is non-staining, and helps keep insects away.

This versatile lotion is ideal for pet homes, kennels, pet shops and veterinary clinics.

It can be used on: Floors, Tables , Clothes, Sanitary wares.

Directions for use

For Regular Use:

Mix 30ml (1 Cap) of concentrated lotion in 1.5 Ltrs of water.

For Deep Cleaning:

Mix 60ml (2 Caps) of concentrated lotion in 1.5 Ltrs of water. Apply on Surfaces and clean with wet cloth or a mop.

• RETURN & REFUND POLICY

  We value your trust and want to provide you with the best shopping experience. Since shampoos,Conditioner & Spray's,kennel wash fall under personal care and hygiene products, our return policy for these items is different from other products.

  1. No Returns for Opened/Used Products

      Once a shampoo bottle is delivered, it cannot be returned or refunded if it has been opened or used, due to hygiene and safety reasons.

  2. Eligible Return Cases
     You may request a return or replacement only in the following cases:

     Damaged Product– If the shampoo bottle is received in a leaked, broken, or damaged condition.
     Missing Items – If any item from your shampoo order is missing.
     Incorrect Item Delivered – If you receive a shampoo that is different from what you ordered.

  3. Return Request Process

     * Notify us within 24 hours of delivery through email/WhatsApp/customer support.
     * Share photos/videos of the damaged, missing, or incorrect product(s).
     * Our support team will review the request and confirm eligibility.

  4. Resolution

     * If approved, you will need to return the product in its original packaging
     * Once we receive and verify the returned product, we will process your refund to the original payment method within 3–5 business days.
     * In case of missing or incorrect items, a replacement will be shipped at no additional cost.