When feeding your cat, it is possible to align what it actually wants to eat with what it needs to eat in order to maintain nutritional health. Choosing the right food for your cat is essential in supporting a healthy lifestyle, and the benefit of your cat enjoying its food makes it all the better. ROYAL CANIN® Instinctive in Gravy is formulated to match the optimal Macro Nutritional Profile instinctively preferred by adult cats. With carefully selected nutrients included for optimal palatability, the end product is a dish that your cat simply won't be able to resist.
Thanks to the inclusion of a vast assortment of vitamins, minerals and amino acids (all needed to maintain general health and regular growth), your cat will be consuming a highly-digestible and nutritionally-balanced food. The combination of nutrients has not only been designed to be instinctively edible and nutritionally healthy, they've also been formulated to help your cat maintain an ideal weight and support a healthy urinary system. ROYAL CANIN® Instinctive in Gravy contains an optimal level of fat content for provision of energy levels. Additionally, the fibre blend and protein contributes to the feeling of being full.
To cater to each cat's individual preferences, ROYAL CANIN® Instinctive is also available in succulent jelly or as a tasty loaf.
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.