Overview: The Plush Puppy Ultimate Soft Slicker Brush is expertly designed for professional grooming, ensuring durability and exceptional results with every use. This brush is particularly effective for removing loose hair, de-matting, and managing various coat types and lengths while minimizing strain on the groomer's hands.
Benefits:
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Gentle on Coats: The Nickel-plated, no-rust pins penetrate the coat without excessive pulling or scratching, providing a comfortable grooming experience.
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Ergonomic Design: Crafted to reduce hand strain, making it suitable for extended grooming sessions.
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Durable Construction: Made from high-quality Beechwood and pure natural rubber, ensuring longevity and reliability.
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Effective Results: Ideal for individualizing coats and achieving a smooth, polished finish.
Key Features:
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Flexible Aeroelastic Cushion: The pure rubber cushion offers a perfect blend of softness and effectiveness, enhancing grooming efficiency.
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Natural Rubber Characteristics: Users may notice a natural fading or ‘bloom’ of the rubber over time, both of which are typical and do not impact performance.
Size: Designed for ease of handling during grooming, the brush provides a comfortable grip for optimal control.
Tip from Roms N Raks: To achieve the best results, brush in the direction of hair growth and use short, gentle strokes. This technique will help minimize pulling and ensure a pleasant experience for your furry friend!
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
