Outward Hound Nina Ottosson Treat Tumble Ball

The Nina Ottosson by Outward Hound Treat Tumble is a perfect puzzle ball for any pup! A level 1 treat-dispensing dog puzzle, the Treat Tumbler will keep your dog intrigued as they roll the ball and sniff around to find ways to release the reward. Easy to fill with two treat-dispensing holes. Made with food safe BPA-free plastic that is easy to wipe clean for outdoor and indoor fun!

• BEGINNER'S PUZZLE CHALLENGE:Start your pup's off with a level 1 Treat Tumble dog toy from Nina Ottosson by Outward Hound! This brightly-colored red and yellow large treat-dispensing ball is a fun way to introduce puzzle games to your pup.
• INTERACTIVE & SOLO PLAY:Fill this ball in through the holes with your dog's favorite treats and watch them go as they paw and nudge the ball around to get the tasty rewards! Play together or supervise your dog while they play solo.
• INDOOR & OUTDOOR FUN:The wipeable surface of the Treat Tumble dog puzzle makes it a go-to treat-dispensing toy for indoor and outdoor playtime!
• BPA, PVC & PHTHALATE-FREE:Nina Ottosson by Outward Hound interactive treat dog puzzles are designed with your pet's health in mind from food safe materials that you can trust with your dog. Easy to clean with warm water and soap between uses.
• PLAY IT SAFE:No toy is indestructible. Do not leave toys with unsupervised pets. Remove and replace toy if damaged.
  
  
  

• 🐾 Return & Refund Policy – Roms N Raks

  1. Return Eligibility
  Returns are accepted within 3 days from the date of delivery.

  To be eligible for a return, the product must be:

  Unused, unopened, and in its original packaging.

  In the same condition as received.

  Accompanied by the original receipt or proof of purchase.

  2. Non-Returnable Items
  For hygiene and safety reasons, the following items cannot be returned or exchanged:

  Opened or partially used pet food, treats, or supplements.

  Grooming items, such as brushes, shampoos, and trimmers, once opened.

  Customized or personalized products.

  Clearance or sale items.

  3. Return Process
   Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
  2. Pack the product securely, include your original invoice/order number .

  Product details

  Reason for return (with photos if applicable)

  Once your request is reviewed and approved, we will provide you with return shipping details.

  The product must be shipped back to us within 3-4 working days after approval.

  4. Refunds
  Once we receive and inspect the returned item, we will notify you of the refund status.

  Approved refunds will be processed within 3–7 business days.

  Refunds will be issued to your original payment method or as store credit, depending on your preference.

  5. Damaged or Incorrect Items
  If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
  We will arrange a replacement or full refund at no additional cost.

  6. Cancellations
  Orders can be cancelled before shipment only.

  Once the product has been dispatched, the order cannot be cancelled.

  7. Contact Us

  If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
  📧 Email: hello@romsnraks.com

  📞 Phone/WhatsApp: +91-77369-07773 
  🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)