Outward Hound Nina Ottosson Dog Smart Puzzle One
Delivery timelines are subject to stock availability at the nearest store location
3–7 days across India
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Description
- BEGINNER DOG PUZZLE: The Dog Smart by Nina Ottosson is a level 1 interactive dog puzzle toy that will prepare your pup for more challenging games with simple one-step actions. Suitable for any breed and size.
- ENGAGING & MENTALLY STIMULATING: This interactive dog puzzle features 9 hidden compartments that are covered by 9 removable dog bone pieces. Hide your pup's favorite treats in the compartments and elevate the bone for an easier grab or leave them flush with the board for increased difficulty. Watch as your dog learns to nudge and paw away the bones to reveal the reward!
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REDUCES BOREDOM & DESTRUCTIVE BEHAVIOR: The Dog Smart interactive dog treat puzzle provides your pup with a fun and rewarding game that can help redirect destructive behavior while supporting their mental wellbeing.
BPA, PVC & PHTHALATE FREE Nina Ottosson by Outward Hound interactive treat dog puzzles are designed with your pet's health in mind from food safe materials that you can trust. Easy to clean with warm water and soap between uses. -
PLAY IT SAFE: No toy is indestructible. Do not leave toys with unsupervised pets. Remove and replace toy if damaged.
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🐾 Return & Refund Policy – Roms N Raks
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.6. Cancellations
Orders can be cancelled before shipment only.Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Additional Details
Brand : Outward Hound
Country of Origin : USA
Manufacturer : Outward Hound
Imported by :
Marketed by :
Shipping
We offer fast and reliable shipping for all our Pet Products. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-7 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your products arrive even sooner. Enjoy free shipping on orders over Rs. 750. For any questions regarding your order, please contact our customer service team for assistance.