Outward Hound Nina Ottosson Dog Casino Game

Dog Game

CHALLENGE YOUR DOG THROUGH A SERIES OF STEPS TO UNLOCK TREATS

NO REMOVABLE PARTS:
This dog game has built in play pieces that don’t come out when your dog plays with it.

TWIST IT:
Unique to the Nina Ottosson Dog Casino dog game are the locking bone pieces. If your dog is good at solving puzzles, introduce them to a new challenge by simply twisting the bones on top to lock the drawers.

LEVEL 3 CHALLENGE:
Nina Ottosson Dog Games and puzzles are great for dogs of all ages, breeds and sizes. This level 3 dog game is especially recommended for more challenging play, but can be used with dogs of all play levels.

HOW TO PLAY:
With bones in unlocked position, open drawers and drop in treats or kibble. Close drawers and lock bones. Let the games begin! Place the game on the floor and encourage your pet to seek treats. Dogs are smarter than you think. Sometimes we just need to teach them! Leave bones unlocked and a drawer or two open to gain your dog´s interest.

FROZEN PUZZLE:
Mix some canned/wet dog food or raw food with water, pour some of the mixture in the hollows, or place a small piece of sausage or a tasty treat in each of the hollows, pour a little water, put the game in the freezer and let it set. Perfect for energetic dogs, hot weather, or just extended fun.

PLAY TOGETHER:
Nina Ottosson Dog Puzzle Games focus on challenging your dog’s brain. Supervise when playing, and don´t let the dog chew on the toy. Teach your dog how to use the puzzle, play and have fun together. Put away until next time.

EASY TO CLEAN:
To wash your dog’s Dog Casino, simply remove all treats/kibble and hand wash with warm soapy water, rinse clean and dry. Fill again for more fun!

PRODUCT SPECS
Level 3 (Advanced)
One Size (Large)
Easy to Clean

Product Dimensions:
12.75"L x 9.25"W x 2"H

• 🐾 Return & Refund Policy – Roms N Raks

  1. Return Eligibility
  Returns are accepted within 3 days from the date of delivery.

  To be eligible for a return, the product must be:

  Unused, unopened, and in its original packaging.

  In the same condition as received.

  Accompanied by the original receipt or proof of purchase.

  2. Non-Returnable Items
  For hygiene and safety reasons, the following items cannot be returned or exchanged:

  Opened or partially used pet food, treats, or supplements.

  Grooming items, such as brushes, shampoos, and trimmers, once opened.

  Customized or personalized products.

  Clearance or sale items.

  3. Return Process
   Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
  2. Pack the product securely, include your original invoice/order number .

  Product details

  Reason for return (with photos if applicable)

  Once your request is reviewed and approved, we will provide you with return shipping details.

  The product must be shipped back to us within 3-4 working days after approval.

  4. Refunds
  Once we receive and inspect the returned item, we will notify you of the refund status.

  Approved refunds will be processed within 3–7 business days.

  Refunds will be issued to your original payment method or as store credit, depending on your preference.

  5. Damaged or Incorrect Items
  If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
  We will arrange a replacement or full refund at no additional cost.

  6. Cancellations
  Orders can be cancelled before shipment only.

  Once the product has been dispatched, the order cannot be cancelled.

  7. Contact Us

  If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
  📧 Email: hello@romsnraks.com

  📞 Phone/WhatsApp: +91-77369-07773 
  🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)