Outward Hound Multipuzzle Interactive Puzzle

The Nina Ottosson by Outward Hound MultiPuzzle level 4 interactive dog puzzle toy will keep your dog entertained for hours as they use their natural hunting skills to seek out the hidden treats! Your pups' favorite dog treats or kibble can be hidden in the outer and central compartments by sliding the puzzle pieces and let the games begin! This puzzle is ideal for dogs who have already mastered levels 1-3 of the Nina Ottosson puzzle line. Made from tough plastic parts and food safe materials that are BPA, PVC, and phthalate-free. Hand Wash with soap and water to clean.

• MENTALLY-STIMULATING DOG PUZZLE GAME:The MultiPuzzle by Nina Ottosson is our most challenging dog puzzle yet! This level 4 puzzle requires your dog to complete a series of steps in the correct order to keep discovering more hidden treats! Dog treat puzzles are a great way to reduce boredom and provide mental enrichment for your pup. The MultiPuzzle is perfect for ultra smart dogs that have already mastered levels 1-3.
• SPIN, SLIDE, HIDE, & SEEK:Place your dog's favorite treats or kibble under the sliders in the outer tray and in the center treat compartments. Slide the center covers and outer tiles over the compartments to hide the treats. For an extra challenge, put the ridged orange locks in place to secure the green square tiles. Encourage your dog to seek the treats and let the games begin!
• 4 CHALLENGES, 1 PUZZLE:The level of difficulty of the MultiPuzzle can be adjusted as your dog learns! Between the moveable green tiles, spinning wheel, orange locks, and center sliders, your pup will stay busy working for those treat for a good while!
• MADE WITH FOOD SAFE MATERIALS:Our interactive dog puzzles are made with food safe materials that you can trust with your pup. After the treat compartments have been emptied, this durable dog puzzle can be hand washed with warm water and mild soap.
• PLAY IT SAFE:No toy is indestructible. Do not leave toys with unsupervised pets. Remove and replace toy if damaged.
  
  
  

• 🐾 Return & Refund Policy – Roms N Raks

  1. Return Eligibility
  Returns are accepted within 3 days from the date of delivery.

  To be eligible for a return, the product must be:

  Unused, unopened, and in its original packaging.

  In the same condition as received.

  Accompanied by the original receipt or proof of purchase.

  2. Non-Returnable Items
  For hygiene and safety reasons, the following items cannot be returned or exchanged:

  Opened or partially used pet food, treats, or supplements.

  Grooming items, such as brushes, shampoos, and trimmers, once opened.

  Customized or personalized products.

  Clearance or sale items.

  3. Return Process
   Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
  2. Pack the product securely, include your original invoice/order number .

  Product details

  Reason for return (with photos if applicable)

  Once your request is reviewed and approved, we will provide you with return shipping details.

  The product must be shipped back to us within 3-4 working days after approval.

  4. Refunds
  Once we receive and inspect the returned item, we will notify you of the refund status.

  Approved refunds will be processed within 3–7 business days.

  Refunds will be issued to your original payment method or as store credit, depending on your preference.

  5. Damaged or Incorrect Items
  If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
  We will arrange a replacement or full refund at no additional cost.

  6. Cancellations
  Orders can be cancelled before shipment only.

  Once the product has been dispatched, the order cannot be cancelled.

  7. Contact Us

  If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
  📧 Email: hello@romsnraks.com

  📞 Phone/WhatsApp: +91-77369-07773 
  🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)