Outward Hound Dog Smart Composite Interactive Treats Game

Outward Hound is a leading pet brand that offers an extensive range of dog/cat toys and gear to enhance the lives of pet and pet owners. Their products are designed to be both fun and functional, providing with the stimulation they need to stay healthy and happy. Outward Hound has something for every type of PET. With a focus on quality and innovation, Outward Hound continues to be a trusted name in the pet industry.

Features:

• BEGINNER LEVEL FUN: The level 1 Dog Smart interactive treat puzzle dog toy is made for beginners and is great way to introduce the concept of puzzles with one-step actions to your pet of any size, breed, or age.
• EXERCISE YOUR DOG'S MIND: This dog puzzle game features 9 easy-to-fill compartments hidden under 9 pegs. Each peg has scent holes that entice your dog and direct their attention away from destructive behavior and allows them to sharpen their mind.
• DURABLE CONSTRUCTION and EASY TO CLEAN: A composite blend of plastic and wood make this interactive dog puzzle appealing to dogs while also longer-lasting than wood or plastic alone. Cleans easily by hand with some mild soap and water.
• BPA, PVC and PHTHALATE-FREE: Nina Ottosson by Outward Hound interactive treat dog puzzles are designed with your pet's health in mind from food safe materials that you can trust with your dog. Easy to clean with warm water and soap between uses.
  
  
  

• 🐾 Return & Refund Policy – Roms N Raks

  1. Return Eligibility
  Returns are accepted within 3 days from the date of delivery.

  To be eligible for a return, the product must be:

  Unused, unopened, and in its original packaging.

  In the same condition as received.

  Accompanied by the original receipt or proof of purchase.

  2. Non-Returnable Items
  For hygiene and safety reasons, the following items cannot be returned or exchanged:

  Opened or partially used pet food, treats, or supplements.

  Grooming items, such as brushes, shampoos, and trimmers, once opened.

  Customized or personalized products.

  Clearance or sale items.

  3. Return Process
   Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
  2. Pack the product securely, include your original invoice/order number .

  Product details

  Reason for return (with photos if applicable)

  Once your request is reviewed and approved, we will provide you with return shipping details.

  The product must be shipped back to us within 3-4 working days after approval.

  4. Refunds
  Once we receive and inspect the returned item, we will notify you of the refund status.

  Approved refunds will be processed within 3–7 business days.

  Refunds will be issued to your original payment method or as store credit, depending on your preference.

  5. Damaged or Incorrect Items
  If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
  We will arrange a replacement or full refund at no additional cost.

  6. Cancellations
  Orders can be cancelled before shipment only.

  Once the product has been dispatched, the order cannot be cancelled.

  7. Contact Us

  If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
  📧 Email: hello@romsnraks.com

  📞 Phone/WhatsApp: +91-77369-07773 
  🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)