OUT Stain and Oduor Remover for Dogs

OUT! Pet Care Pet Stain & Odor Remover works to turn a bad situation around by completely eliminating organic stains and odors.

Features:

• Pro-bacteria and enzyme formula removes pet odors and stains.
• Best for everyday pet messes, feces, urine, vomit and more.
• Helps prevent repeat marking.
• Ideal for any water-safe surfaces such as rugs, carpets, upholstery, fabrics and more.
• Safe to use around pets when used as directed.

Ingredients: Purified Water, Non-pathogenic bacteria, Denatured Ethanol, Natural Enzymes, Mild cleansers and fragrance.

How to Use: Shake bottle well. Before use, apply a small amount of product to an inconspicuous area to pretest for colorfastness, allow test area to dry completely, and observe any color changes. Do not use on wool, silk or leather. Remove excess solid or liquid waste with a paper towel, then saturate the problem area. If treating carpet, cover two times the carpet area to be sure to use enough product to reach the carpet backing and padding. Allow the product to penetrate the surface 10 minutes, then blot excess mixture with a clean white cloth or paper towel. Dry naturally. Once the area is completely dry, any residual odor will disappear. If odor persists, repeat as needed.

• 🐾 Return & Refund Policy – Roms N Raks

  1. Return Eligibility
  Returns are accepted within 3 days from the date of delivery.

  To be eligible for a return, the product must be:

  Unused, unopened, and in its original packaging.

  In the same condition as received.

  Accompanied by the original receipt or proof of purchase.

  2. Non-Returnable Items
  For hygiene and safety reasons, the following items cannot be returned or exchanged:

  Opened or partially used pet food, treats, or supplements.

  Grooming items, such as brushes, shampoos, and trimmers, once opened.

  Customized or personalized products.

  Clearance or sale items.

  3. Return Process
   Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
  2. Pack the product securely, include your original invoice/order number .

  Product details

  Reason for return (with photos if applicable)

  Once your request is reviewed and approved, we will provide you with return shipping details.

  The product must be shipped back to us within 3-4 working days after approval.

  4. Refunds
  Once we receive and inspect the returned item, we will notify you of the refund status.

  Approved refunds will be processed within 3–7 business days.

  Refunds will be issued to your original payment method or as store credit, depending on your preference.

  5. Damaged or Incorrect Items
  If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
  We will arrange a replacement or full refund at no additional cost.

  6. Cancellations
  Orders can be cancelled before shipment only.

  Once the product has been dispatched, the order cannot be cancelled.

  7. Contact Us

  If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
  📧 Email: hello@romsnraks.com

  📞 Phone/WhatsApp: +91-77369-07773 
  🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)