Accidents happen, as every dog owner knows. Nature’s Miracle Advanced Platinum Stain & Odor Remover & Virus Disinfectant for dogs disinfects as it cleans for a cleaner, fresher household. The antibacterial formula kills 99.9% of viruses, including the virus that causes COVID-19. This formula also kills Canine Parvovirus, Canine Coronavirus, Canine Distemper, Canine Hepatitis (Adenovirus), Canine Influenza, Canine Parainfluenza, Rabies and Canine Herpes Virus. It eliminates tough dog messes. Use Nature’s Miracle Advanced Platinum Stain & Odor Remover & Virus Disinfectant in the home to disinfect and clean. Use on hard, non-porous surfaces such as pet toys, pet crates, countertops and furniture. Use on soft surfaces for spot treatment, including carpets and bedspreads. To use, spray surface and wipe clean; no rinsing required. For tough messes, allow product to penetrate before wiping. Repeat as necessary. Let air dry. To disinfect, pre-clean surface, removing any heavy soils. Spray surface until thoroughly wet. Leave for 10 minutes before wiping. Test fabric for colorfastness prior to use. Contains a dilute oxidizing agent. Do not mix with vinegar or acidic cleaners. Always refer to manufacturer’s care instructions before using. on hard, non-porous surfaces. Contact times vary. Please see label for details. Formula should not be applied to unsealed stone or wood surfaces. Not for use on wool, leather, suede, specialty fabrics or unfinished, porous surfaces.
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RETURN & REFUND POLICY
We value your trust and want to provide you with the best shopping experience. Since shampoos,Conditioner & Spray's fall under personal care and hygiene products, our return policy for these items is different from other products.
1. No Returns for Opened/Used Products
Once a shampoo bottle is delivered, it cannot be returned or refunded if it has been opened or used, due to hygiene and safety reasons.
2. Eligible Return Cases
You may request a return or replacement only in the following cases:
Damaged Product– If the shampoo bottle is received in a leaked, broken, or damaged condition.
Missing Items – If any item from your shampoo order is missing.
Incorrect Item Delivered – If you receive a shampoo that is different from what you ordered.
3. Return Request Process
* Notify us within 24 hours of delivery through email/WhatsApp/customer support.
* Share photos/videos of the damaged, missing, or incorrect product(s).
* Our support team will review the request and confirm eligibility.
4. Resolution
* If approved, you will need to return the product in its original packaging
* Once we receive and verify the returned product, we will process your refund to the original payment method within 3–5 business days.
* In case of missing or incorrect items, a replacement will be shipped at no additional cost.
