Overview: The M-Pets Protective Dog Collar is designed to provide comfort and safety for your furry friend during recovery or grooming. This collar helps prevent your dog from licking or biting wounds while allowing for natural movement.
Key Features:
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Comfortable Design:
- Made with soft, durable materials to ensure your pet's comfort during wear.
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Adjustable Fit:
- Features an adjustable strap for a secure fit, accommodating various neck sizes.
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Prevents Licking and Biting:
- Effectively prevents your dog from accessing wounds, stitches, or sensitive areas during recovery.
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Easy to Clean:
- Machine washable for convenient maintenance and hygiene.
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Lightweight and Breathable:
- Designed for breathability, ensuring your pet stays cool and comfortable.
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Versatile Use:
- Ideal for post-surgery recovery, grooming, or anytime your dog needs protection.
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Available in Multiple Sizes:
- Offered in various sizes to suit dogs of all breeds and sizes.
Keep your dog safe and comfortable with the M-Pets Protective Dog Collar, ensuring a stress-free recovery or grooming experience!
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
