Size:
- S - fits neck size 20-30cm, width 1.6cm
- M - fits neck size 23-36cm, width 1.6cm
- L - fits neck size 30-50cm, width 1.9cm
- XL - fits neck size 38-66cm, width 2.5cm
Almost every dog loves to go on long walks, but does every parent enjoy the same? Dog collars and leashes are a crucial, yet often underestimated part of walktime. Like they say, there’s a leash for every dog, and a dog for every leash - dogs require different leashes at different stages of training. For example, while starting out, puppies need a long leash to learn how to come back when called or to give them the freedom to explore whilst having some control. Contrarily, dogs that are learning to heel require shorter leashes to understand what’s required of them. Every leash is paired with the right dog collar, which is primarily determined by a the dog’s age and training level. Oftentimes, collars are used to give the parent some amount of control whilst allowing the dog freedom on walks. Dog collars online come in a variety of designs, ranging from but not limited to, nylon, martingale, printed and so on. Find all the best of your dog’s training essentials only Petsy!
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
