Overview: M-Pets Green Grass Puppy Training Pads provide an innovative and natural solution for puppy training. Designed to mimic the feel and look of real grass, these pads help make the potty training process easier and more effective for your furry friend.
Key Features:
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Realistic Grass Texture:
- The grass-like surface encourages puppies to use the pad, making them feel more comfortable and less confused during training.
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Super Absorbent:
- Equipped with a highly absorbent core that quickly locks in moisture, keeping your floors clean and dry.
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Odor Control:
- Built-in odor-neutralizing technology helps to eliminate unpleasant smells, keeping your home fresh.
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Leak-Proof Design:
- Features a waterproof backing to prevent leaks and protect your floors from accidents.
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Easy to Clean:
- Simply rinse or wipe down the pad for quick maintenance; ideal for both indoor and outdoor use.
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Multiple Sizes:
- Available in various sizes to suit puppies of all breeds and growth stages.
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Durable and Long-Lasting:
- Made with high-quality materials to withstand regular use and provide reliable performance.
M-Pets Green Grass Puppy Training Pads are the perfect tool for making potty training a positive experience for both you and your puppy!
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
