M-Pets Altan Drinking Fountain Water Dispenser is Portable, easy to carry around, and allows fewer refills, make it convenient for busy parents. Bottles are made of PET plastic, making them healthier for pets and more environmentally sustainable than the PVC bottles that are currently on the market. An ideal solution for small and medium size dogs, cats, and pet animals.
Key Features:
- Easy to remove the barrel and chassis clean, anti-skid pad on the Water Dispenser base can prevent pets from tipping over the water and keep the floor clean and tidy.
- Ideal for pet owners to leave their pets at home when they are out, pets will replenish water according to their needs
- This pet water feeder is a stylishly designed gravity device, material- plastic, Easy to use, and safe.
- The water bottle can hold 3 liters of water that ensures your pets get fresh water at all times, you can check the remaining water clearly.
- The drinking fountain barrel mouth opening device controls the water supply speed, even if it is accidentally touched, it will not spill a large amount
Size - 3000ml
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.
