COAT MAINTENANCE: This salon-grade pet wash is infused with chamomile to provide hydration while alleviating dry skin and enhancing shine and softness. The formula is both easy to rinse and quick to dry, making bath time pleasant and stress-free.
CHAMOMILE AND MINT DOG SHAMPOO: Chamomile is soothing to the skin and helps reduce irritation while detangling hair and fur. Our puppy wash is unscented and free of dyes, sulfates, and allergens. The mix of chamomile and mint helps eliminate odor.
STRESS-FREE: Having a positive bathing routine in between visits to the groomer can help promote healthy skin, a tangle-free coat, and reduced stress for your pet when visiting the groomer. The pleasant experience will encourage your pet to enjoy grooming.
PET BONDING: Grooming your pet at home is a way to form a deeper emotional bond with them. Using Hydra Luxury Care during bath time can strengthen the relationship you have with your pet. Enjoy playing with your sweet pet while they get fresh.
DETANGLE: Our moisturizing cat and dog wash will provide your pet’s coat with the proper lubrication to allow brushes to pass smoothly through their fur or hair, reducing matting. It also strengthens hair follicles, reducing damage and frizz.
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RETURN & REFUND POLICY
We value your trust and want to provide you with the best shopping experience. Since shampoos,Conditioner & Spray's fall under personal care and hygiene products, our return policy for these items is different from other products.
1. No Returns for Opened/Used Products
Once a shampoo bottle is delivered, it cannot be returned or refunded if it has been opened or used, due to hygiene and safety reasons.
2. Eligible Return Cases
You may request a return or replacement only in the following cases:
Damaged Product– If the shampoo bottle is received in a leaked, broken, or damaged condition.
Missing Items – If any item from your shampoo order is missing.
Incorrect Item Delivered – If you receive a shampoo that is different from what you ordered.
3. Return Request Process
* Notify us within 24 hours of delivery through email/WhatsApp/customer support.
* Share photos/videos of the damaged, missing, or incorrect product(s).
* Our support team will review the request and confirm eligibility.
4. Resolution
* If approved, you will need to return the product in its original packaging
* Once we receive and verify the returned product, we will process your refund to the original payment method within 3–5 business days.
* In case of missing or incorrect items, a replacement will be shipped at no additional cost.
