Fofos Expandable Foldable Carrier
Delivery timelines are subject to stock availability at the nearest store location
3–7 days across India
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Description
- MEASURE YOUR PET: To choose the right carrier, measure your pet’s length from neck to base of the tail (L), height from floor to top of the shoulder (H) and width (B) Carrier dimensions :L = 18.5 x B = 11 x H = 11IN , Max pet dimensions L = 16 x B = 9 X H = 9IN , Max weight capacity of 12 kgs
- ANTI SCRATCH BREATHABLE MESH: Soft-sided pet carrier with scratch-proof mesh windows & fabric with mesh extensions on both sides for maximum airflow/ventilation, space and vision. The bottom has a removable, soft-padded base with a machine washable cover
- COMFORT & SECURITY: Sturdy structure designs with memory iron rod frames, a metal leash clip is provided for security and to prevent your pet from jumping. 1 mesh pocket, 1 large storage pocket with strap for food, toys, treats etc and 1 water bottle holder added for extra storage.
- CONVENIENT DESIGN: This pet carrier has sturdy shoulder straps that allow hand, shoulder and suitcase carry. It opens from the top and on both sides. The bottom guard prevents the bag from touching the floor. The overall foldable structure helps in easy storage, travel and cleaning
- SUITABLE FOR ROAD TRAVEL, TRIPS TO VET/GROOMERS ETC
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🐾 Return & Refund Policy – Roms N Raks
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.6. Cancellations
Orders can be cancelled before shipment only.Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Additional Details
Brand : Fofos
Country of Origin : China
Manufacturer : Pupscribe Enterprises Private Limited
Imported by :
Marketed by :
Shipping
We offer fast and reliable shipping for all our Pet Products. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-7 business days.
Express shipping options are also available at checkout for an additional fee, ensuring your products arrive even sooner. Enjoy free shipping on orders over Rs. 750. For any questions regarding your order, please contact our customer service team for assistance.