First Bark is a customised nutrition solution for our furry friends. We have made it a scrumptious meal with zero fillers and is 100% safe. Our endeavour is to create a healthy treat for an enriching experience.
Product Detail:
Dogs Love Treats and pet parents give that to their loved dogs. Its a way to Bond with your pets.
Ingredients and Nutritions:
Chicken meat- 70.8%, Cod slice -18%, Vegetable Protein, Glycerine, Sorbitol, Corn, Starch and salt.
Features and Benefits:
Made with good quality ingredients. Treats helps your pet being healthy and strong teeth and makes them active all day long. Its brings a separate bonding with pet owners.
Feeding and User Guidelines:
Use as Treat or training reward. Treats and snacks should only make up 10% of a cat’s calorie. To get an idea of how many treats that is , ask your Vet. They can make a recommendation based on the treats your cat likes, his weight, and how active is.
🐾 Return & Refund Policy – Roms N Raks
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
