Experience the incredible benefits of a dry food diet packed with fresh Pacific fish and low-glycemic carbohydrates from steel-cut oats. ACANA’s renowned NorthStar kitchens meticulously craft Biologically Appropriate* recipes and nutrient-dense WholePrey ratios to provide a diet that mirrors nature’s intent for your beloved pet. With the addition of essential supplements like Vitamin E, Choline chloride, Zinc chelate, Vitamin B5, and Copper chelate, ACANA prioritizes optimal nutrition.
Key Features
- For All Breeds and Life Stages: Ideal nutrition suitable for dogs of any breed or age.
- 50% Fish and 50% Vegetables, Fruits, and Botanicals: A perfectly balanced blend of high-quality ingredients, meeting human-grade standards.
- Whole Prey Ratios: Abundant in vital nutrients, replicating the natural diet of dogs.
- Dehydrated and Fresh Meat: 2/3rd of the meat is dehydrated without preservatives, while 1/3rd is fresh without preservatives.
- Meets AAFCO Nutrient Profiles: Formulated to fulfill the nutritional levels established by AAFCO for complete and balanced dog food.
🐾 RETURN & REFUND POLICY – ROMS N RAKS
1. Return Eligibility
Returns are accepted within 3 days from the date of delivery.
To be eligible for a return, the product must be:
Unused, unopened, and in its original packaging.
In the same condition as received.
Accompanied by the original receipt or proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned or exchanged:
Opened or partially used pet food, treats, or supplements.
Grooming items, such as brushes, shampoos, and trimmers, once opened.
Customized or personalized products.
Clearance or sale items.
3. Return Process
Contact our customer support (email: [hello@romsnraks.com] / phone: +91-77369-07773) within the 2-day window to request a return, citing the reason.
2. Pack the product securely, include your original invoice/order number .
Product details
Reason for return (with photos if applicable)
Once your request is reviewed and approved, we will provide you with return shipping details.
The product must be shipped back to us within 3-4 working days after approval.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to your original payment method or as store credit, depending on your preference.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with a clear photo or video proof.
We will arrange a replacement or full refund at no additional cost.
6. Cancellations
Orders can be cancelled before shipment only.
Once the product has been dispatched, the order cannot be cancelled.
7. Contact Us
If you have any questions or need assistance with returns or refunds, please feel free to contact our customer support team:
📧 Email: hello@romsnraks.com
📞 Phone/WhatsApp: +91-77369-07773
🕒 Working Hours: 10:00 AM – 7:00 PM (Mon–Sat)
Disclaimer: Product images are for illustration only. Please refer to the actual product’s packaging for batch number, manufacturing information, and expiry details.